DSD is committed to conducting annual customer satisfaction polls to gather input on how the department can improve the service level provided to its customers. The polls are administered by ETC Institute. The results of both polls are listed on this webpage:
These flowcharts serve as a guide to help you better understand the development and permitting process.
View the Emerging Projects Map to see prominent projects in planning or construction phases in and around Austin.
Listed below are the Fee Schedules for Fiscal Year 2017-18. These fees became effective on October 1, 2017. If you have questions, please call 512-978-4000, or email us at firstname.lastname@example.org.
View applications, checklists and associated packets for the Development Services Department. Scroll down the page to view applications for the Planning and Zoning Department, and Common Easement and Restrictive Covenant Applications. Note: Some applications may not reflect newly adopted fees. Please refer to the Fee Schedule to determine correct fees.
Growth Watch monitors and tracks development from an urban planning perspective. It is now available in electronic form, including spreadsheets and maps, with an emphasis on providing raw data on development activity. Growth Watch datasets are posted quarterly as soon as they can be processed.
The Development Services and Planning and Zoning Geographic Information Systems (GIS) (aka Spatial Analysis) Group produces GIS applications, maps and data to assist and manage planning efforts.
These reports track development activity and review times for Fiscal Year 2013 thru August 2016. Click here to view the Success Metrics which identify key performance measures and target goals for the department.
The Neighborhood Assistance Center provides educational resources and information about the City of Austin’s operations and services. The center facilitates and assists effective communication between neighborhood stakeholders and the City of Austin. The following provide more information about the Neighborhood Assistance Center and its programs.
The Development Services Department has various online tools to help you search for development & permit related information, sign-in for service, view geographic related information, or learn about the development process.
The Development Services Department (DSD) issues various types of permits. See list below for permits issued by DSD and other City Departments.
Search for building and development information (building permits, residential and commercial plan review cases, site plans, subdivisions, and zoning cases)
The Success Metrics identifies key performance measures and target goals for the Development Services Department. These metrics gauge the performance of review times, wait times, employee investment, and technology to assess business processes and organizational efficiencies. These reports are published monthly.
The Zucker Final Report was received on Friday, May 8th, 2015. Below are links to the full report and individual chapters.