I would like to personally thank all the officers for doing such a wonderful job and service to the City of Austin. On Saturday, January 12, 2019 I dailed 311 for a noise complaint from a car. Two officers arrived and took care of the problem. I felt bad because I knew their services could have been better utilized elsewhere, yet they stayed and assisted me nonetheless, even going out of their way. They were also very kind and polite, however it was late and I was tired, so unfortunately I did not get their names. There was no case number, so I am not able to find them, but I hope this message reaches them some how.
This is not my first good experience with APD. I was in a car wreck a few months ago. It was my fault, the other person suffered minor injuries, but is otherwise OK. The officer on scene was incredibly kind and compassionate when I was feeling so guilty. So again, I would just like to thank ALL of your department for your wonderful services.